6 - 7 July 2022

NEC Birmingham

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Jenny Marsden

Jenny Marsden

Director of Service, BrightHR

Jenny Marsden joined Peninsula Group in 2012 as a Service Desk Analyst, to provide customer service and support to clients with the use of it’s software services. Since then, she has delivered multiple online offerings across the business, ultimately moving to the Group’s global flagship product, BrightHR. Whilst at BrightHR, Jenny has helped the organisation reach half a million active users worldwide and overseen the BrightHR app to make it the highest rated HR app in the Apple App Store. Jenny’s focus is on supporting BrightHR’s clients and users digitally, through multiple contact channels and providing leadership to BrightHR’s global service team of over 70 customer success experts.



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