Rupert Lawrence is Head of Technology Enabled Care Services (TECS) at NRS Healthcare, working to deliver high quality, outcomes-driven TEC services across the UK. With a distinguished career within service provision in the TEC sector and detailed knowledge of outcomes-based service design, he is seen as one of the leading proponents of assistive technologies in the UK.
From 2015, he was Head of amica24 (part of Community Housing) based in Worcestershire, where he led the organisation through its development from a traditional telecare service to become a leading provider of advanced TECS, supporting over 28,000 people across the UK. Its outcomes-based technology enabled domiciliary care service for Worcestershire County Council Adult Social Care is recognised as one of the most advanced of its kind in the country with significant outcomes achieved for users and substantial reductions in care costs.
Rupert is passionate about the deployment of innovative assistive technologies, harnessing the power of data, and developing TECS. He has over 18 years’ experience within the TEC sector and his in-depth knowledge of Health, Social Care and Housing supports a joined-up technology approach for these sectors. Rupert was elected as Non-Executive Director for England (Service Providers) on the board of the TSA in 2019, representing its membership, informing standards development, and promoting the wider use of TECS in the UK.
This work led to him focusing his efforts nationally as from 2021 he worked as Operations Director and within consultancy services at the TEC Services Association (TSA). Here he played a key role advising and supporting providers to develop their service offers and he has been a key proponent of developing Proactive & Preventative TEC. He joined NRS Healthcare in October 2022 as the company aims to expand its range of TEC services and increasingly adopt a clinically led approach within its service model.
"I’m passionate about TECS because I know what it can achieve, better outcomes for service users and their families, better outcomes for customers and stakeholders, and better outcomes for commissioners and the wider community. The value of TECS has never been higher and in a digital world, we must embrace technology within a health & care setting as a fundamental part of the future delivery of services.”