Helping staff to support people with distressed behaviours and understanding communication through positive behaviour support
Staff providing person centred care and support to people, who may sometimes show distressing behaviours, need a tailored approach in understanding what is being communicated. Through positive behaviour support, a consistent language and approach can positively affect the care received. Additionally, it can increase the feeling of wellbeing within staff teams. The impact of this, not only affects health, but also the happiness of services by improving organisational coherence, staff support and retention.