ABOUT:

On this industry support guide webinar, we will discuss the results of the most recent Quick Take report in the care sector by Reputation, the world’s leading Reputation Experience Management platform.

The report looks at over 2,500 adult care facilities and analyses resident feedback from reviews from Carehome, Google and more to identify where the sector’s online strengths lie and what can be improved on.

Chris Sparling, Reputation’s CX Strategy Director and Nathan Griffiths, SMB Account Executive will also discuss the latest digital trends impacting new residents’ acquisition and the patient journey. You will learn how your care facilities can harness unstructured feedback to improve the resident and patient experience.

Chris and Nathan will have time for a live Q&A, where you can ask them anything you may want to know about digital transformation, maximising your Google profiles and improving your reputation experience.

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